![]() ![]() Until then, the Behans say they spent "many sleepless nights" wondering if they'd ever see their money again. The case highlights a key problem with Canada's wire transfer system - a lack of built-in error detection. It's another set of numbers - the five-digit transit numbers that identify a specific branch - that differentiates between accounts.ĭuration 2:11 An Ontario couple says their $10,000 wire transfer was deposited in the wrong account and then disappeared. "But they never matched the name of the account number to our son's name. They just put it into the wrong person's account. Nobody checked it."ĬIBC says clients can have identical account numbers. ![]() Got a story? Email Rosa and the Go Public team.Apparently this person had the exact same account number as our son," Barbara said. Weeks later, CIBC told the Behans the money was gone - deposited into someone else's account the day it was sent - and that the account holder had withdrawn all $10,000 the next day, then shut the account down. But the money never showed up in his account. The transfer was sent from the couple's TD Bank account in Penetanguishene, Ont., on Dec. 21, to a CIBC branch in Calgary where their son has been banking for decades. It's advertised as a safe and reliable way to send money, but an Ontario couple says the $10,000 wire transfer they sent their adult son was deposited into a stranger's account, then disappeared.īarbara and Robert Behan wanted to help their son and his young family finish the basement in their home, so they sent the cash as a Christmas gift.
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